Service
Great service starts with
great people.
Keeping you Working
The best solutions don’t just solve problems: they prevent them. We regularly service your machines and install smart software that tells us whether your machine needs more toner or is developing a fault. This takes the work out of your hands and puts it in ours.
Rapid Response
If you do have a breakdown you want it fixed fast.
As soon as you log a problem the clock is ticking. We have average response time of 1.2 hours, and a 4 hour response guarantee. If something goes wrong we’ll be there in a jiffy to fix it.
Training and Support
We offer free training and ongoing support so that our systems are fully integrated with your networks and IT solutions.
Training for staff and super-users is provided as part of our installation process and throughout your contract to ensure you always get the very best from your equipment.
People who care
Great service starts and ends with people. At 4DS we take special care to recruit people
who have the right attitude and also make sure they have the technical skills to match.
Let’s have a chat